Using case studies and best practices to illustrate principles and systems in world-class warehousing, this book outlines a warehouse master plan designed to assure high levels of customer service, reduce costs, increase quality and support a corporation's overall logistics strategy.

Warehousing continues to play a critical role in assuring high levels of customer service and overall logistics performance. Efficient warehousing can minimize the effects of supply chain inefficiencies; can improve logistics accuracy and inventory management; and can allow for product accumulation, consolidation, and customization. The cost of warehousing should be commensurate with the contribution of warehousing to overall logistics performance - typically between 2% and 5% of corporate revenue. In world-class warehousing these costs are minimized while also improving customer service. The principles and systems described in this book are common denominators of world-class warehousing. The principles have been developed over a decade of logistics research, education and consulting project experience. World-Class Warehousing and Material Handling can be used to develop a warehouse master plan to support the corporation's overall logistics strategy. In the second book in the Logistics Management Library, World-Class Warehousing and Material Handling will address: - Customization and countrification - Information technology in warehousing - Warehouse performance analysis - The role of the warehouse in the supply chain - Warehouse expansion and contraction planning World-Class Warehousing and Material Handling will integrate both global and e-commerce issues and examples throughout the text. The author's consulting and teaching experience places him in the position to draw on his wide experience to present numerous case studies and best practices throughout the book. In the end, this book will help the reader to develop a comprehensive warehouse strategy to reduce costs and increase quality. The author, Edward Frazelle, has just launched a website called www.LogisticsVillage.com. There will be some synergies between the book content and the web content, which should lead to additional sales. The author is anxious to capitalize on these synergies. The website should be of great appeal in the academic community and APICS as well as corporations because the class materials (powerpoint slides, notes, etc) that the author uses in teaching each subject will be available on this website; as well as on-line quizzes.