This text covers the skills needed to help every new manager lay the groundwork for success, from questions to ask potential employees, to effective employee communications. Easy-to-use guidelines for mastering mentoring, leadership, teamwork and coaching styles are also included.

Everything a manager needs to get started in one easy-to-use volume.

• 1. The Successful New Manager.

  2. Piercing Six Myths of Management.

  3. How to Build Momentum in a New Job.

  4. Managing to Listen.

  5. Speak Like a Leader.

  6. The Art of Motivation.

  7. Dishing Out Criticism.

  8. Discipline That Pays Off.

  9. The Organized Manager.

  10. The Right Way to Delegate.

  11. Managing the Boss.

  12. Cultivating a Network.