This standard work provides a practical guide for health services managers who deal with personnel and who wish to create a working environment that facilitates bilateral cooperation and avoids industrial action as far as possible.

This standard work provides a practical guide for health services managers who deal with personnel and who wish to create a working environment that facilitates bilateral cooperation and avoids industrial action as far as possible. It sets out current legislation that affects both employers and employees, and informs them of their rights and obligations in very clear terms, supplemented by ample practical examples and specimen documentation.